
Pricing & Value
At ETERNA, our model is built around transparency, fairness, and real expertise.
As a small, highly experienced team, we share revenue among consultants and operate with minimal overhead. That means you get premium NetSuite & EDI support at a significantly lower cost compared to traditional consulting firms.
Why Our Clients Save More
✔ Typically 30–40% lower than large consulting agencies
✔ No junior or inexperienced resources
✔ You pay for expertise — not bureaucracy or overhead
✔ Flexible hourly and monthly engagement models
✔ Simple, transparent pricing with no surprises
Pricing Plans
Hourly Engagements
Our hourly billing adapts to your workload — whether you need a few hours a week or consistent ongoing support.
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NetSuite functional and technical support
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EDI integration and coordination with third-party providers
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Temporary/backup resource coverage
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Troubleshooting, enhancements, and workflow improvements
Monthly Support Plans
Plans can be customized based on workload, project needs, and resource availability.
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Part-time administration
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Full-time consultant coverage
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Dedicated support hours
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Proactive monitoring and issue resolution
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Collaboration with your internal team and third-party partners
Project-Based Pricing
Projects are scoped clearly and priced based on effort and complexity — no hidden fees.
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EDI integrations and trading partner setups
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NetSuite enhancements or system cleanup
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Custom workflows and automations
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Process redesign and optimization
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Transition support when staff leave
